ANSWERS TO YOUR QUESTIONS

It depends on what you're moving and where you're going. We provide fixed-price quotes with no hidden fees — just tell us your details and we'll give you a clear price before we start. Most quotes are provided within the hour.

Yes, we specialise in upright piano moves. Our trucks have tail-lifts and we use thick blankets and professional straps to protect your instrument. We've successfully moved Yamaha, Bernstein, and Challen pianos across Auckland and beyond.

We recommend booking as soon as you know your moving date, but we often have same-day and next-day availability. Call Jas on 021 089 41386 to check our schedule — the earlier you book, the more flexible we can be with timing.

Your quote includes the truck, experienced movers, fuel, blankets, straps, and all equipment needed for your move. The only extras would be if you add services like packing or if your inventory increases significantly from the original quote.

Absolutely. We service the entire upper North Island from Northland down to Taupo, including Hamilton, Tauranga, Whangarei, and everywhere in between. Long-distance moves are priced the same way — fixed price, no hidden costs.

We take extreme care with every item — that's how we earned our perfect 10/10 rating for care of goods across 450+ reviews. In the rare event of damage, we're fully insured and will work with you to resolve it immediately.

For insurance and safety reasons, we can't carry passengers in our moving trucks. You'll need to arrange your own transport to your new location, but we'll meet you there with all your belongings safe and sound.

We don't supply boxes or packing materials, but we can recommend where to get them locally. Our quote includes thick blankets and professional straps to protect your furniture during transit — you just need to pack your personal items in boxes before we arrive.

We'll confirm your arrival time the day before your move. We aim for punctuality — that's how we earned our perfect 10/10 rating for being on time across 450+ reviews.

It depends on the size of your move and distance. A 2-bedroom apartment might take 3-4 hours, whilst a 4-bedroom house could take 6-8 hours. We'll give you an estimated timeframe with your quote.

Yes, we need someone on-site at both the pickup and delivery locations to provide access, answer questions, and sign off that everything arrived safely.

We're experienced with stairs, narrow hallways, and tricky access. Let us know about any access challenges when you book so we can plan accordingly and bring the right equipment.

Yes, we can disassemble beds, tables, and other furniture that won't fit through doorways. Basic reassembly at your new place is usually included, but complex items may incur an additional charge.

We move rain or shine. Our trucks are fully enclosed and we use thick blankets to protect your items. We'll take extra care to keep everything dry during loading and unloading.

Absolutely. We regularly pick up from and deliver to storage facilities across Auckland. Just provide us with the storage unit details and access information when booking.

Yes, we can pick up or drop off at multiple locations. Let us know when you book so we can factor this into your quote and schedule.

Call Jas on 021 089 41386, text/WhatsApp, or fill out our online quote form. We'll ask about what you're moving, where you're going, and when — then provide a fixed price within the hour.

Yes, our quotes are fixed prices based on the information you provide. The only reason the price would change is if you add services (like packing) or significantly increase your inventory from what was quoted.

Payment is due on completion of your move. We accept cash, bank transfer, or card payment. You'll receive an invoice after your move is complete.

No, our pricing is the same 7 days a week. We're available every day from 7AM-7PM with no weekend surcharges.

Yes, we have a minimum charge to cover our truck and crew. This varies depending on your location — contact us for details specific to your move.

Our quotes are all-inclusive fixed prices. Travel time, fuel, and all equipment are included — no hidden fees or surprise charges.

We understand plans change. If you need to cancel or reschedule, just give us as much notice as possible. We'll work with you to find a new date that suits.

We price fairly from the start rather than inflating prices to offer fake discounts. Our fixed pricing means you're already getting the best rate — no games, no gimmicks.